As the leading party & event rental company in Southwestern Ontario, A&B Event + Tent Rental strives to achieve customer satisfaction at all times. To help avoid any issues arising with your rental experience, we have provided some frequently asked questions and answers. If you have a question or concern that is not addressed here, please feel free to contact us. Thank you for choosing A&B Event + Tent Rental for your special event!


Yes! We provide set up and operating instructions for many of our rental items when they are delivered or picked up. You can also find detailed instructions for commonly rented items here:

Other helpful rental tips

Please be sure to keep copies of all paperwork and emails pertaining to your rental to ensure that you have the details and information easily accessible until your rental is complete.

Prior to your event, designate a person or persons to help with set-up and take-down of your items, so that you don’t find yourself scrambling for help at the last minute.

Take note of how items are packaged/wrapped and delivered so that you can do the same to prepare them for pickup/return.

If you wish to see items prior to renting so that you are sure they will meet your needs and satisfaction, you are welcome to visit our showroom in advance of placing your order.